Returns & Exchanges


All sales are final.
So please double check you have selected the correct size, there are size charts in our FAQ section to help. Also make sure your shipping address has been filled in correctly. 


We offer size exchanges for our Jackets/Outerwear. Product must be unwashed and unworn.  Animebae reserves all rights to refuse exchange if the product shows signs of visible wear/damage.

STEP 1 - Please email us at
Please include your order number, which jacket you bought and the size you would like to exchange for.

STEP 2 - Send your jacket back to the address below for inspection.
(PLEASE NOTE. You are responsible for all shipping costs/duties)

12331 Imperial Drive
Richmond, BC

STEP 3 - After we receive the jacket and it passes inspection.
You will then be issued store credit to purchase your jacket in your correct size.

I just placed an order can I cancel or make changes to it?

We will be able to cancel or change an order only if our shipping team hasn't packed your item. Please make sure to email us as soon as possible with your order details if you'd like to make changes to it.  

Damaged/Defective Product

If the product you purchased is damaged, please contact us within 10 days of receiving your package at (Include your full name, phone number and order number) to receive a full refund.

Made in Canada

All our artwork is licensed, designed and printed at our local production facilities in Vancouver, Canada. From the start of each creation process, we closely work with our manufacturers to intentionally control the quality of our clothing, conduct routine print checks, and test various garments and printing techniques. Each design is thoughtfully made with the purpose of maintaining a high standard of quality and integrity.